Privacy Policy
Last Updated: February 6, 2026
At Zien ("we," "our," or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your personal information when you use our website, platform, and related services (collectively, the "Service").
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Account Information: When you register for a Zien account, we collect personal details such as your name, email address, phone number, and professional real estate license information.
- Usage Data: We collect data on how you interact with our Service, including access times, pages viewed, and the features you use. This helps us optimize our AI engines for your specific workflow.
- Client Data: Information you input into the CRM Engine regarding your leads and clients is processed strictly for your business use. We do not sell your client data to third parties.
- Payment Information: We use secure third-party payment processors (like Stripe) to handle financial transactions. We do not store your full credit card information on our servers.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain the Zien platform.
- To improve, personalize, and expand our Service using AI-driven insights.
- To communicate with you, including for customer service, updates, and promotional purposes.
- To process transactions and prevent fraudulent activity.
- To ensure the safety and security of our users via features like Guardian Safety.
3. Data Sharing and Disclosure
Zien does not sell your personal information. We may share information only in the following circumstances:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our Service (e.g., cloud hosting, email delivery), subject to strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement enterprise-grade security measures to protect your data. This includes encryption in transit and at rest, regular security audits, and strict access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. You can manage your communication preferences directly within your Zien account settings.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: